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TheWalters
 
 
 
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  • Review count
    1
  • Helpfulness votes
    21
  • First review
    September 1, 2011
  • Last review
    September 1, 2011
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  • Average rating
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TheWalters's Reviews
 
A trio of Open Hearts is awash in dazzling round diamonds in this lovely ring for her. Set in 14K white gold, this fine jewelry ring from the Open Hearts by Jane Seymour® collection has a total diamond weight of 1/8 carat.
 
Overall rating 
1 / 5
1 / 5
The Quality is abysmal
PostedSeptember 1, 2011
Customer avatar
TheWalters
from Newton, NC
Age:18-24
Gender:female
Purchase Type:Purchased for myself
Appeal 
5 / 5
5 / 5
Quality 
1 / 5
1 / 5
Value 
1 / 5
1 / 5
My husband and I bought this ring to use as my wedding band. The ring was purchased in Nov. 2010 and at the time of purchase we were advised to get the extra insurance plan because since the diamonds are small and the stones/settings so tiny after time they could come loose. However the routine cleaning plan should be able to catch anything before they fell out. I understood all this however I was under the impression that if and when a diamond came loose or out it would be quite a ways down the road (over a year). Also I work in an office setting so I have very little wear and tear on jewlery.
I did not begin to wear the ring until March 2011 when my husband and I were married. Around July 25 2011 I realized I had not one but two stones missing. We took the ring in for repair. On August 15 2011 I got my ring back. By August 18 2011 another stone (we nor the store clerk could decide if it had been one of the same from the previous visit) was missing. It wa sent out again for repairs and the clerk requested that all stones and settings be checked to make sure they were not loose. We picked my ring up the second time on August 25 2011. I wore the ring for around 3 hours this day and approx. 3 hours the next day when I realized that two more (again possibly the exact same ones from the first time) were missing. I am sad to say that we returned my wedding ring on our next visit to Kay Jewelers. I have never had a problem with jewelry from Kay's before and believe it is simply the poor craftsmanship of the Open Heart line.
No, I do not recommend this product.
+21points
21of 21voted this as helpful.